FAQs

A: We Do! Support Local, Made in Victoria. We believe that with our hearts and souls. We employ approximately 25 people in our state-of-the-art cabinet manufacturing facility. By collaborating with Ceanesse Kitchens, you not only get a beautiful design for your space and something that is custom created for you by skilled cabinet makers, but you are also supporting a Canadian manufacturer and the Canadian economy. You get a great looking kitchen made just for you and a quality product that will stand the test of time.

A: Appliances come in many shapes and sizes. We want your cabinets fit perfectly into your space. Measuring before the design process eliminates any large or small gaps between the cabinets and the appliances once everything is in place. The finished result looks better, increases functionality, and maximizes available space in your cabinets — and who doesn’t want more cupboard space?

A: Your salesperson can provide you with colour samples. Please note that colour samples are a small representation of colour and woodgrain, and the finished result will look different when it is applied to larger areas, such as cabinets and furnishings. Your salesperson can assist with making a selection.

A: It all depends on how busy the shop is and how complex your order is. On a regular kitchen, you are looking at a 3-4 week turn around. A technical custom kitchen requires more time and is usually 4-5 weeks.

A: The current Ceanesse warranty is a limited one-year warranty on products and workmanship from the date of purchase for the original homeowner only.

A: No two kitchen designers will produce the exact same design. The designer’s knowledge and experience, the product offerings and standard sizes, space and appliance allowances, and the ability to interpret your wishes all influence the quote. After all, a quote is an educated guess, and we strive to give you a realistic so you don’t get extra “surprise” costs halfway through a project.

That said, we design your space as if it were our own and take care to ensure nothing is overlooked. We aim to maximize efficiency and functional space, and at the same time, provide you with options to upgrade or demonstrate ways to reduce or eliminate features to meet your needs and budget.

If your Ceanesse Kitchens quote is higher than your budget, there is probably a good reason. Ask your designer to walk you through the design and the quote and suggest options that will better fit your budget or get you closer to your dream kitchen.

 

A: Yes, you can do the installation yourself, but we strongly recommend that a Ceanesse Kitchens professional do the installation to ensure safety, precise fit, and correct procedures, as well as to meet warranty requirements.

However, if you decide to do the installation yourself, it is important that you understand potential issues:

• In many cases, walls and floors are not level. A professional installer uses techniques to resolve these issues.
• Cabinets must be plumb and square, otherwise drawers and doors will not function properly. Hardware adjustments will not solve these issues.
• Cutting fillers, toe kicks, crown mouldings, scribe mouldings, and other parts is a complicated task that requires skill; if not done properly, the result will be visually unattractive.
• Sometimes installing your own cabinetry ends up costing you more in time and money than you would have spent using a professional. We have the equipment, experience, and expertise to do the job efficiently and properly the first time.
• Cabinetry will not be warranted when installed improperly or by someone who isn’t a professional installer.

If after considering these potential issues you still choose to install your own kitchen, speak with your designer about getting a copy of the layouts and paperwork to help you with the process. Ensure you have the proper tools and allow adequate time. Be absolutely sure you have identified the location of studs in order to fasten your cabinets securely.

 

A: View our Care & Cleaning page for information on how to maintain your cabinets and keep them looking their beautiful best.